26cm Pillow Top 1000 Pocket Sprung Mattress

Hello, I received the mattress today, and I am extremely disappointed. The item you delivered is not the same mattress as shown in your product photos. The one I received • looks used and uneven, as if it has already been slept on, • is much thinner than the 26cm mattress advertised, • does not have the same pillow-top design, • has completely different sides and stitching, • and overall looks like a cheaper and different product. This is clearly “item not as described”, and the condition suggests it may even be used, which is unacceptable. I am requesting a full refund and collection of the incorrect mattress as soon as possible. Please confirm the return and refund process immediately. Thank you

Good thick mattress for the price

It is really good and i recommend it

This is soft mattress. Returned

Really please with these mattress - we ordered two. They come vacuum packed in plastic with a tool to open up the wrapping without damaging the mattress. The instructions advise that you need to expand the mattress and leave for 48 hours before use - we found that in doing this the memory foam top layer was fully expanded so that the mattress looks as it does in the pictures. they are firm but so comfortable and for us new mattress were long overdue - very happy with purchase and would definitely recommend.