The fire arrived promptly but the logs were all in pieces due to bad packaging.wayfair arranged for replacement which also arrived promptly but again 2logs were broken however I wanted my fire badly so arranged the logs so you didn’t see the broken bits and I really love the fire it fits the fireplace perfectly and looks soooo cosy

Very realistic effect, looks snuggly. Only used for effect up to now, not used it on heat setting. Slightly disappointed with the fire's pre post check, there were two screws missing and a couple of screws that hadn't been tightened adequately.

Love my firer, it looks very welcoming when family members come in from the cold. Especially with the winter we have had this year

Very happy with Electric Fire looks wonderful and delivery was excellent and on time for Christmas. Would bye from wayfair again most definitely

I have bought this fire for my lounge and love it. It looks lovely with the flames, very cosy.I am very happy with Wayfair and delivery is very quick.