297cm Cantilever Parasol

I bought this item at the end of May,put it up.Itjust broke from the top while it was up,just collapsed. I had very sound base.please I would like a replacement or refund. Waiting to hear from you. Thank you.

Unfortunately the top joint snapped in a very mild breeze after only a few uses. Wayfair gave me a full refund without quibble but I’m disappointed about the product sndhad invested separately in a weighted base which doesn’t come with the parasol.

Useless, total waste of money,used for about a hour,then a plastic joint snapped,collapsed on garden plants,breaking 2.Luckily our young grandchildren had just left.Informed seller,they sent a replacement, which had been used previously,unacceptable.This time there were bolts missing,and canopy was all screwed up .I was able to salvage bolts from original parasol.We did complain,which they did give us a full refund.But,once again,less than a hour of use,the exact same part snapped again,I would not recommend this item,and now I have a base that was bought alongside this item which I cannot use.I gave it 1 star as would not let me give it zero.!!!

Excellent item,great price and quick delivery thank you

Arrived in the expected time. Easy to assemble, looks good. Pleased with my purchase. I've not given five stars, because I would have preferred if the parasol could fold down smaller.