It is as firm as the other reviews say but with a few pillows it’s not so bad. Definitely need two people to put together though. UPDATE well after seven or eight months, I now realize the impact this couch had on my lower back. First of all, height wise, it’s an incredibly low couch. And as “firm” as the actual cushion, it lacks actual cushion so much so that every time I sat, my lower back sank into the seat. Furthermore, there was no support for the back of the couch so I either had to sit all the way back which is uncomfortable or lean forward, which created an uneven posture. As a tall guy, compensating for the uneven posture by leaning forward basically caused enormous damage to my lower vertebrae which, over time, squeezed a disc to the point it slipped and pinched my nerve. Do not recommend.

There were a few dent spots but for the price it is pretty sturdy. There was a mistake in the instruction but we were able to make it right . There are some splinters coming off the corners of the slats so we might want to use sand paper to let it smooth out to avoid kids getting splinter if whoever sleeping on the bottom side happen to run her hand or arm through it.

I think this sofa was returned because this was already opened and scattered but everything was there I was just a little annoyed. Other than that it was easy to assemble. It’s not that comfortable. But you get what you paid for. Also after just two weeks of using it the center section of the sofa got bent or sunk and I can’t put it back to how it was. Regret this purchase.

Decent and fits in a smaller space. I like how you can convert the sofa easily. Looks really modern but after a few months of light usage, the filling went in. I’m 120 lbs and the couch is already caving in the middle. Also, the legs that pull out from the inside zipper is not the sturdiest.

It’s a nice looking sofa for the price. A little too low to the ground for my preference and the futon itself is pretty hard. A mattress topper helps so an easy fix. Overall pleased with this purchase.