There had been 3 attempts to deliver this order, 2 to the wrong address, third to given deliver to address on order. When it finally arrived, the packaging was badly broken and the item was damaged. I have made numerous phone calls and emails to arrange return, but when invited to chose a date, was informed that only 3 labels issued, but there are 5 parcels. They advised that they would only pick up 3 . I am being given a refund, but requested a replacement, therefore had to reorder and was then told that the item had gone up by £30. After more discussion, Finally paid original price of £919.
Following further phone call, was advised that a new order for pick up had been arranged with 5 labels. A further invite came to chose another pick up date , again only 3 labels .
No idea how this will be resolved.
